Shipping & Delivery
We provide free worldwide courier shipping via Federal Express (FedEx) for orders above USD2000.00.
For other orders, we do ship to most of the countries. If your country is not available when check out, please contact us with your
complete address, we will let you know the shipping cost and whether delivery can be made to your address.
Upon confirmation of payment, we would send out your order within 3 working days *subject to availability of stocks*.
In order to ensure you receive your order on time, product will be shipped either from Singapore, Malaysia, Vietnam or Philippines
depends on your location and stock availability.
In case the product you ordered is currently unavailable, we will inform
you for a replacement or refund. You can replace a product with similar value or request us to credit the amount back
into your account.
International delivery by normal AIR Mail may take up to 14 days depending on which country you are
from and subjects to local customs clearance.
Customs and Taxes Information You may be subjected to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. We are not responsible nor will we issue credit for items seized by the customs of any country.
Liability Alviety will NOT be held responsible for any loss or non-delivery of items, deliveries are made subject to the carrier's terms and conditions of service, which are out of our control.
Returns & Refunds Information Please be assured that all products are visually inspected before shipping. Please notify us before returning the products. All returns must be in the original packaging. All decisions related to refunds and exchanges are at the sole discretion of Alviety.
